Raine Passero

Lead Technician & Technology Enthusiast

Blending innovation, retro tech, and sustainability to create solutions that bridge the gap between the past and the future.

About Me

Who I Am

Hi! I’m Raine, a seasoned lead repair technician based in the Rochester, NY area, with extensive experience in tech repair and a deep passion for both modern and vintage technology.


What I Do

At uBreakiFix by Asurion, I oversee a talented team, ensuring that our clients’ devices are not only repaired but optimized for long-term performance. My expertise spans a wide array of devices, from the latest smartphones and computers to retro systems, blending innovative solutions with a love for technology’s past.


My Philosophy

Beyond my technical role, I’m an advocate for digital minimalism and thoughtful tech integration. Whether it’s setting up a dual-boot system to run legacy software or using 3D printing to customize and enhance hardware, I bring a creative and problem-solving mindset to everything I do.


Background & Beliefs

I hold a degree in Fish and Wildlife Technology, which aligns with my commitment to sustainability and the responsible use of technology. This perspective also fuels my interest in transhumanism—since I strongly believe that technology can have a positive and ethical impact on the future of society and the planet.

Expertise

I have a wide range of expertise in both modern and retro technology, combining innovative solutions with an appreciation for the past.

Resume

Work Experience

Lead Repair Technician

uBreakiFix, Pittsford, NY (February 2022 - Present)

  • Performs repairs on all devices and supervises, trains, and coaches tech experts.
  • Manages store operations and develops customer relationships.
  • Ensures all work orders are completed and manages inventory and PPE supplies.

Technical Support Representative

Conduent, Florham Park, NJ(August 2021 - February 2022)

  • Troubleshooted phones, computers, and other devices for a Fortune 500 tech company.

Repair Technician

uBreakiFix, Victor, NY (August 2020 - March 2021)

  • Responsible for device repairs and customer service, including handling complaints.
  • Leader in sales for monthly services offered by the company.

Education

AAS in Fish and Wildlife Technology - Finger Lakes Community College (2019)

Skills

  • Extensive repair, troubleshooting, networking, and IT hardware/software support skills
  • Social media management and customer service
  • Knowledge of operating systems: Linux, Windows, iOS

Contact Me

If you’d like to get in touch, feel free to reach out via email.

Email: